我家小孩谈恋爱了 Topic: Factors Influencing Job Satisfaction – A Perspective of Millennials in Malaysia
Date: August 5th, 2022 (Friday)
Speaker: Ms Lee Li Li (Consultant Psychologist)



The Millennials

Millennials have a drastically different idea of what they want out of an employment experience. Millennials are educated, tech-savvy, confident, and expect personalization. They also seek challenges, have more control over their work, and boldly break out of conventional ways of working.

The Mindset of Millennials

Baby Boomers have experienced change during the age of turbulence, such as the economic crisis. As a result, they believed in hard work, sacrifice, dedication, and the value of getting where you want to go and ultimately being rewarded. However, millennials are growing up in a digital age with more resources, opportunities and choices in their lives. Millennials therefore value self-actualization over physiological needs.

Factors Influencing Job Satisfaction

Why Are Millennials Leaving Their Jobs?

The relationship between an individual's career and their compatibility with skills, interests, values, and personality traits dramatically affects job satisfaction. For example, when a person maintains a positive self-concept, they are more likely to achieve greater career satisfaction and contribute to employee retention.



Self-Consciousness
Self-Awareness Self-Experience Self-Control
Cognitive aspect Emotional aspect Behavioural aspect
Self-concept, self-image, self-appraisal Self-esteem, sense of responsibility and superiority Self-reliance, autonomy, self-control, self-confidence, etc.
“I don’t know what I can do.” “I feel lost.” “Do what you got and give it a try.”


Suggestions for the employers:

  • Guide young employees towards self-actualization
  • Provide equality, respect and empowerment to your young employees
  • Ensure the young employees have access to a wide range of opportunities, including business development, challenging/exciting engagements, and international assignments
  • Adhere to the performance system (KPI) as the young employees look forward to recognition
  • Setup industrial and organizational psychological counselling services


Note: The above content was adapted from the 8TV programme: Living Delights - a psychological perspective on “Factors Influencing Job Satisfaction – A Perspective of Millennials in Malaysia” on August 5th, 2022. For further information and assistance, please get in touch with us.